Terms & Conditions

These Terms & Conditions form an agreement between you and the operator of Vegas Now Casino. References to “Vegas Now Casino”, “we”, “us” or “our” mean the relevant operator providing the website and associated services. References to “you” or “your” mean the person accessing the website or using an account. If you do not agree with these terms, you must not use the website or its services.

You are responsible for reading these terms, the Privacy Policy, responsible gambling information, promotional rules and any game-specific rules before using the relevant service. Where a promotion or game has additional conditions, those conditions apply alongside these terms. If there is an inconsistency, the specific terms for that promotion or game will generally apply to the relevant activity.

The website is intended for people who are legally permitted to access online gambling services in their location. You must comply with all laws that apply to you. Access may be restricted in some locations, and we may refuse access where providing a service would be unlawful, impractical or inconsistent with our obligations.

We may update these terms from time to time to reflect changes to the website, services, technology, legal requirements or business practices. The updated version will apply from the date it is published, unless stated otherwise. You should review this page periodically. Continuing to use the website after an update indicates acceptance of the revised terms.

You must be of the minimum legal age required to use gambling services in your location. You must not use the website if you are underage, self-excluded, restricted from gambling, or otherwise prohibited from participating under applicable law or our procedures. We may ask you to confirm your age and identity before allowing access to some or all services.

You may only create and use an account for yourself. You must provide information that is accurate, complete and current, and you must update it when circumstances change. You must not create accounts for another person, permit another person to use your account, sell or transfer your account, or attempt to operate multiple accounts where this is not permitted.

You are responsible for keeping your login details confidential and for all activity carried out through your account. If you believe your account has been accessed without permission, you must notify us through the available support channel as soon as possible and change your password where appropriate. We will not ask you to disclose your password.

We may carry out identity, age, payment method, source-of-funds or other compliance checks. You must provide requested documents within a reasonable period and ensure that documents are genuine, current and belong to you. An account, transaction or withdrawal may be paused while checks are completed. If information cannot be verified, we may restrict or close the account in accordance with applicable requirements.

• Do not use the website for fraud, money laundering, unauthorised payments or any other unlawful purpose.
• Do not interfere with the website, games, security features or other users.
• Do not use automated tools, bots, scripts or software intended to gain an unfair advantage.
• Do not exploit an error, technical fault or pricing mistake. Report any suspected error promptly.
• Do not allow a person who is underage or otherwise restricted to access your account.

You may only deposit funds using a payment method that is authorised for your use. You confirm that you have permission to use the selected payment method and that the funds come from a lawful source. We may reject, reverse or investigate a transaction where it appears unauthorised, irregular, unlawful or inconsistent with our verification requirements.

Before playing, you should check the stake, game rules, available balance and any applicable conditions. A wager is generally treated as accepted when it is recorded by the relevant system. We may void or correct a transaction where there is a clear technical error, system malfunction, incorrect display or other event that prevents the transaction from being processed as intended.

Game outcomes are determined by the rules and systems used for the relevant game. You should not assume that previous results affect future results. We do not guarantee that the website will always be available, uninterrupted or error-free. Maintenance, outages, communications failures and events outside our reasonable control may affect access or the processing of transactions.

Withdrawal requests may be subject to account verification, payment checks, applicable wagering conditions and other lawful controls. Funds may be returned through an approved method and may not always be returned using a method selected by you. We may apply limits or refuse a transaction where required for security, compliance or operational reasons. Any available balance remains subject to these terms and the completion of relevant checks.

You should not deposit more than you can afford to lose. Gambling is entertainment and does not provide a reliable way to make money. You are responsible for checking your balance, transaction history and personal spending before continuing to play.

Promotions, bonuses, tournaments and other offers may be subject to separate terms. Those terms will explain matters such as eligibility, entry requirements, qualifying activity, expiry, permitted payment methods and any restrictions. You should read the complete offer terms before participating. We may withdraw or amend an offer where permitted by its terms or where an error, abuse or event outside our reasonable control affects the offer.

A person may only claim an offer where they satisfy its eligibility conditions. We may limit or refuse promotional benefits where we reasonably believe there has been collusion, misuse, manipulation, multiple-account activity or conduct intended to obtain an unfair benefit. Any action taken will be considered in light of the relevant promotion terms and applicable requirements.

Website text, graphics, logos, software, design and other content are owned by or licensed to the relevant rights holder. You may use the website for personal, lawful purposes only. You must not copy, reproduce, modify, distribute, publish, reverse engineer or commercially exploit website content without permission.

Responsible gambling

We encourage you to set personal limits and to take regular breaks. If gambling stops being enjoyable or begins to affect your finances, relationships, work or wellbeing, stop playing and seek support. Available safer-gambling tools may include deposit limits, activity limits, time reminders, cooling-off periods or account closure. The availability and operation of a tool may depend on the service and your location.

You may ask us about restricting or closing your account. A restriction or closure request should be treated seriously, and you should not attempt to bypass it by creating another account. Information about gambling support services can be found through relevant Australian support organisations and government resources.

We may suspend, restrict or close an account where we reasonably consider this necessary for security, verification, responsible gambling, legal compliance, suspected prohibited conduct, breach of these terms, technical reasons or the protection of the website and its users. We may also restrict access to particular games, payment methods or features. Where appropriate, we will provide information about the reason for an action, subject to legal, security and operational limits.

If your account is closed, you must not attempt to access the service through another account unless we confirm that you may do so. Any remaining balance will be considered in accordance with applicable law, these terms, transaction checks and any investigation. We may retain information where required for legal, regulatory, security, accounting or dispute-resolution purposes.

We handle personal information in accordance with our Privacy Policy. By using the website, you acknowledge that information may be collected and used for account administration, identity verification, payments, customer support, security, responsible gambling, fraud prevention, legal compliance and service improvement. Please read the Privacy Policy for information about collection, use, disclosure and your available privacy rights.

To raise a question or complaint, use the support options made available on the website. Please provide enough information for the matter to be reviewed, including relevant dates, transaction details and a clear description of the issue. We may ask for further information before responding. We aim to handle complaints fairly and consistently, but nothing in these terms removes any rights you may have under applicable consumer or other laws.

To the extent permitted by law, we are not responsible for loss caused by events outside our reasonable control, interruptions to communications or payment services, misuse of your account, inaccurate information supplied by you, or your failure to follow these terms. Nothing in these terms excludes or limits a right, guarantee, liability or remedy that cannot lawfully be excluded or limited.

These terms are governed by the laws that apply to the relevant service and your use of the website, subject to any mandatory rights and protections available to Australian consumers. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to operate. The latest version of these Terms & Conditions is the version published on the website.